What Walmart Spark Drivers Say About the Gig-Economy Delivery Service - Business Insider

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Fraudulent Activities

Several Walmart Spark drivers are using false identities and multiple accounts to maximize earnings, despite Walmart's attempts to verify identities through the app. This issue led to protests and a significant impact on the earnings of legitimate drivers.

Operational Issues

Spark drivers experience extended wait times at Walmart stores to pick up orders, and customers frequently confuse Spark deliveries with Walmart's InHome Delivery service, leading to additional challenges for drivers.

Future of Spark Drivers

Walmart's plan to increase deliveries by its full-time associates raises concerns for Spark drivers. A lawsuit has been filed against Walmart, arguing that Spark drivers should be classified as employees due to the nature of their work.

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