The article details the tumultuous contract situation of Wests Tigers player Lachlan Galvin, highlighting the club's mismanagement and the subsequent fan reaction. The saga involved coach Benji Marshall dropping Galvin, then quickly reinstating him after a loss, highlighting internal conflict and poor decision-making.
The club's leadership, including Tim Richardson and the Holman Barnes Group, is criticized for their handling of the situation. Their actions, described as chaotic and out of touch, are blamed for the negative publicity and internal conflict.
Specifically, Richardson's handling of the situation is considered a major failure, characterized by poor communication, lack of foresight, and an inability to control the narrative in the digital age.
The article also points out that Galvin and his manager, Isaac Moses, are not blameless. Galvin's public disrespect of Marshall and Moses's reputation for aggressive talent management contributed to the overall negativity.
Despite the off-field drama, the fans' unwavering loyalty is emphasized. Although initially protesting, they ultimately remained supportive of the team. The article ends by pointing out the dysfunctional nature of the club's board, further emphasizing the underlying issues within the organization.