Has Ryanair started penalising people with carry-on luggage? – The Irish Times

Ryanair Baggage Policy Dispute

Several Ryanair passengers have reported being charged unexpected fees for carry-on luggage, despite their bags appearing to fit within the airline's size restrictions. Passengers claim that new stickers on the baggage sizers make the allowable size smaller than previously indicated.

Passengers' Experiences

• Catherine reported being charged €75, although her bag fit within the sizer, but not the smaller area indicated by the new stickers.
• Louise was charged £75 on her return flight for the same bag that was accepted on her outbound journey.
• Chris, a long-time Ryanair passenger, was also charged due to new, stricter dimensions.

Passengers suggest a lack of clear communication regarding any policy changes on Ryanair's website.

Ryanair's Response

Ryanair denies any policy changes, stating that the sizers are larger than the permitted bag sizes and that charges only apply if bags don't fit within the sizers. They attribute the issues to misinformation.

Conclusion

The article highlights a discrepancy between passenger experiences and Ryanair's official statement. It encourages further investigation and invites readers who have experienced similar unexpected charges to contact the publication.