Why are Hong Kong fast-food giants Cafe de Coral, Fairwood suffering in downturn? | South China Morning Post


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Key Factors Contributing to Declining Profits

Cafe de Coral and Fairwood, two prominent Hong Kong fast-food chains, saw their profits plummet by almost 30% in the last financial year. This downturn is attributed to several interconnected factors:

  • Increased Competition: The rise of food delivery platforms presents a significant challenge.
  • Aging Customer Base: The chains' traditional customer base is aging, impacting their overall sales.
  • Shifting Consumer Habits: Changing preferences and eating patterns affect demand.
  • Lack of Online Presence: The absence of a strong delivery service limits accessibility and reach.

This contrasts with their resilience during past economic crises. While historically performing better during recessions (considered 'inferior goods'), their current struggles highlight the significance of adapting to the changing market landscape.

Financial Performance

Specific financial figures reveal the severity of the downturn:

  • Cafe de Coral Holdings: A 29.6% drop in net profit, reaching HK$233 million.
  • Fairwood Holdings: A 28.8% decline in net profit, resulting in HK$36 million.

Experts like Billy Mak Sui-choi of Baptist University emphasize these factors' combined impact on the chains' profitability.

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Two of Hong Kong’s largest fast-food chains, Cafe de Coral and Fairwood, both suffered a near 30 per cent drop in profits last year, with experts attributing their struggles during the economic downturn to ageing diners and intense competition from delivery platforms.

The two companies were considered resilient players during previous downturns caused by the Asian financial meltdown in 1997 and the global one in 2008, as well as two health crises – the 2003 outbreak of severe acute respiratory syndrome (Sars) and the Covid-19 pandemic in 2020.

But Cafe de Coral, founded in 1968, and Fairwood, established in 1972, are arguably facing their biggest challenge in more than half a century.

“Fairwood and Cafe de Coral are ‘inferior goods’, which means they perform better when the economy is bad, and even outperformed some mid- to high-tier restaurants during previous recessions,” said Billy Mak Sui-choi, an associate professor at Baptist University’s department of accountancy, economics and finance.

“Now, the competitive market, the ageing population, shifts in consumer habits, and these chains not going onto delivery platforms all contribute to their decreasing profits.”

In the last financial year, Cafe de Coral Holdings’ net profit dropped by 29.6 per cent from 2023-24 to HK$233 million. Fairwood Holdings’ net profit fell by 28.8 per cent to HK$36 million.

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