A study by Ignition House and The People's Pension found that consolidating pensions can lead to significant losses due to hidden fees. Many individuals transferring pensions are unaware of the impact of these fees, potentially losing over £100,000 by retirement.
Approximately 1.5 million pension transfers occur annually. While this is often done to simplify retirement planning and prevent lost smaller pots, a lack of clarity regarding fees leads to unexpected costs.
Many savers misunderstand fees, failing to account for ongoing management charges (annual fees or percentage-based) and are unaware of the long-term impact. Even small differences (0.5%) in annual charges can result in substantial differences in nest egg sizes by retirement.
Transferring a £50,000 pension at age 30 to a provider with 0.9% charges could result in a £643,158 nest egg by retirement (assuming £30,000 earnings, 8% annual contribution, and 5% annual investment returns). However, a provider with 0.4% charges would yield £769,475—a difference of £126,317.
The study emphasizes the need for improved support and clearer information for savers. The chief executive of The People's Pension, Patrick Heath-Lay, highlighted the lack of value consideration in these transfers and the significant impact on individuals' retirement plans.
David Dunn, a father of two, consolidated his two workplace pensions without fully researching the fees. He was unaware of the differences in charges between the old (1%) and new (0.6%) providers and could potentially lose thousands due to this oversight.
The study revealed that fee information is often poorly presented on provider websites; in one instance, finding the relevant information required 18 clicks.
Savers are unaware they could wipe more than £100,000 from pension pots when they consolidate them, a study has found.
Around 1.5 million transfers are carried out every year by workers who want to manage their pensions in one place.
Many do this to make it easier to plan for retirement and to prevent smaller pots getting lost.
But a lack of clarity on pension fees mean savers who believe they are making a smart move could be left with a smaller nest egg by retirement – and in turn be forced to work longer.
A study conducted by researchers Ignition House and provider The People's Pension, revealed many have no idea about this pension switching trap.
Ignition House carried out 20 in-depth interviews with savers who consolidated their pensions and found that many do so without fully understanding how it will affect their fees.
Pension fees are notoriously difficult to understand and compare between providers
The reasons they gave for consolidating their pensions was to reduce admin, keep a closer eye on retirement goals and reduce the risk of losing pots.
With workers now doing an average of 11 jobs in their careers, it is easy to see how a workplace pension can get lost and become part of the £31.1 billion sitting in dormant accounts.
Those who thought about charges – most had not – were mainly worried about exit fees for transferring a pension, and had not considered ongoing management costs.
Pension fees are notoriously difficult to understand and compare between providers.
The main fee is an annual management charge for running the scheme and investing your money. This could be a flat fee or a percentage of your pot size.
There may also be inactivity fees. Exit or transfer fees are no longer allowed for new plans but were common on older ones.
Even those who were aware of their pension fees assumed that any charge under 1 per cent was so negligible that it would hardly affect their nest egg. In reality, even half a percentage point difference has a huge impact.
For example, if you transfer a £50,000 pension pot at age 30 to a provider charging 0.9 per cent you'd have a £643,158 nest egg by retirement, according to calculations by The People's Pension.
This assumes earnings of £30,000 with an 8 per cent annual contribution into a pension and 5 per cent annual investment returns.
If charges were 0.4 per cent, your pension would grow to £769,475 by retirement – some £126,317 more.
Patrick Heath-Lay, chief executive of The People's Pension, says: 'Savers are transferring pensions for convenience with the absence of consideration of value.
'They need better support and clearer information when making these critical decisions.
'At stake is not just money, but the retirement that people have worked so hard to secure.'
Patrick Heath-Lay, chief executive of The People's Pension, says people need better support and clearer information when making critical decisions about their pensions
Some interviewees were unaware of the difference between a flat-rate fee and a percentage-based fee. Many thought having just one fee would always be cheaper than charges on two separate pots.
David Dunn, 38, from Dorset, was under this impression when he consolidated two workplace pensions.
The father-of-two has two pension pots from the same engineering company where he works, because the provider was changed in 2016.
His original pot was not transferred but instead left to grow with the old provider.
However, a couple of years ago he spotted that fees were draining both. He says: 'All I knew was that there was money going out of two pots, and I wanted just one charge.'
At the end of 2023 David chose to transfer his older pension into the pot he is currently paying into, without researching the fees. 'I didn't have time as I'm always busy, whether that's volunteering, working or being a dad.'
David now knows his older pension was charging 1 per cent each year while his new one charges 0.6 per cent.
If his newer pot charged the higher fee, thousands would be wiped from his nest egg by the time he retires.
The study found many interviewees had positive transfer experiences, with applications typically taking ten minutes.
But information on fees was often hidden away, with one customer who had to make 18 clicks on a provider's website before finding information about charges.
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